Phone Basics
How to Open a Text Message
Open and read text messages the right way. In this video, I'll show you how to open a text message. Tap the Messages app. Look for a new message - it may be bold. Tap the message to open it. Read it carefully before clicking any links. If you're unsure about a message, call us first.
Still stuck? We’ll guide you live.
Open a live help session and a patient helper can chat with you and — if you choose — see your screen to walk you through each step.