Phone Basics
How to Answer a Video Call
In this video, I'll show you how to answer a video call. When your phone rings, look for the green button. Tap Accept or swipe to answer. Make sure your camera is not covered. Speak clearly and hold your phone steady. If you have trouble, call us and we'll help you practice.
Still stuck? We’ll guide you live.
Open a live help session and a patient helper can chat with you and — if you choose — see your screen to walk you through each step.